The vacation rental industry, in general, caters to more sophisticated travelers seeking luxurious accommodations with the comforts of home. It's important that your home stand out from the competition by giving them an accommodation they'll never forget.
Here are some ideas to get you started:
1. Start pampering with your first impressions- these are your website, e-mails, phone manners and brochures. They should reflect warmth and the quality of your home.
2. Be sure to list all your amenities even the small stuff! Guests have many choices for their lodging and you never know what is important to each individual.
3. A simple "Thank You" goes a long way.
4. Provide extra pillows, blankets, towels for your guests.
5. Make sure guests have information with whom they should contact should they require assistance during their stay.
6. Provide information about the local area such as things to do, shopping, restaurants, brochures of local attractions, etc.
7. Offer to help plan a local itinerary.
8. Greet your guests with a "Welcome" gift with a personal message. Such as one of the themed gift bags from our gift service Welcome Your Guests Gifts
Friday, September 7, 2007
How to Pamper Your Guests
